Service Monitoring and Governance
Traditional IT environments differ from SOA implementations because there is no longer a one-to-one correlation between business processes and their supporting infrastructure. Governing SOA's loosely coupled distributed services environment requires specialized, always on, monitoring tools that do not impact performance. iWay Service Manager incorporates robust monitoring and governance tools, enabling better organizational alignment and improved IT operations productivity. Without the repository for, and operational insight into, deployed business services, an SOA cannot scale to meet the needs of a mature enterprise.
iWay Service Monitor allows organizations to separate service creation from service lifecycle management tasks. iWay Service Monitor enables the creation of service-level agreements (SLA) to formalize the busines's expectations on IT. This optimizes the time of human resources for both development and operations, and enables organizations to realize the promised cost savings and business alignment improvements promised by SOA technology.
Service Monitoring
iWay Service Monitor handles the operational side of SOA, allowing organizations to effectively govern, manage, monitor and secure the business services. As SOAs expand, it is critical to scale the infrastructure without increasing headcount. For all services deployed to iWay Service Manager, this solution enables:
- Process visibility and auditability
- Service identification and management interdependencies, both upstream (consumers) and downstream (producers)
- Business process visibility – manage business processes as a unit, track service level agreements relative to the whole process, not just on a service-by-service basis
- Run-time governance of the services infrastructure – make sure that what's in production is what should be, and stays that way
- Setting and enforcing business service-level agreements (SLA)
- Rogue-services elimination through automated policy inheritance
- Synchronous and asynchronous message flow support
- Business performance tracking for indicators to monitor the health and success of the SOA
- Enterprise-class performance and scalability
